I ordered 20 wings. 10 sweet samurai.
10 lemon pepper. The man said it would be 20 minutes. We did not leave my house until the 20 minutes was up, and it is a 10 minute commute. My order was not ready and I was made to wait another 20 minutes.
For the trouble, I was offered funnel cake fries. When I got FINALLY got my food the bag didn’t even include the fries. I had to ask for them
Even though the man was the one that offered. Upon getting home I opened the box to see I had an entire order of sweet samurai wings and the receipt said 20 sweet samurai.
When I ordered I clearly stated 20 wings. 10 sweet samurai and 10 lemon pepper. It took 30 minutes to answer the phone to even take this order.
15 to wait Just to be placed back on hold. I do not understand this terrible service.
Product or Service Mentioned: Wing Zone Customer Care.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Wing Zone Pros: Typically decent service.
Wing Zone Cons: Mess.