Hi, my name is michelle. I purchased ur pineapple surpreme cake yesterday as my birthday cake for today.
There is a pinapple upside down cake freatured on the box. Thats exactly what i wanted. I do not know how to make a pinapple upside down cake and didnt look on the back of box for what i was going to need, i just went off the picture, baught the obvious ingredients. So, now im excited thinking this is going to be great.
Im making the cake as the directions say to. Cake cooled on the racks and i place it on my cake platter. Next…pinapples….? But how do it get to look like the picture???
The cake pictured is not the cake u will have if u followed the directions on the back of the box. May i suggest to change the picture on the box to be the cake the directions say to make or change the directions to be what is pictured on the box.
Very disappointing and fustrating. Thank you.
Product or Service Mentioned: Duncan Hines Cake Mix.
Reason of review: Not as described/ advertised.
Preferred solution: Let the company propose a solution.